Perfect service for your holiday on 2 wheels

You want to get your bike back in shape after the tour, require a safe place to park it or need tips for your next tour? As a member of Mountain Bike Holidays in the category Elite and in collaboration with the Bike School San Vigilio, we offer a perfect service for your holiday on 2 wheels. On 5 days a week, the certified guides of the Bike School San Vigilio lead you through the most beautiful routes, panoramas and huts of the Dolomites. Every Monday, host Werner Call accompanies you on a personal discovery tour, on which you will get to know interesting facts about our region.

Our bike service

Daily individual tour advice, tour information on maps at the reception
Excelsior bike tour map on the website with all the information about: route, GPS data, altitude profile, pictures, directions, tips
Internet point at the reception and at the bike point
Rental of new mountain bikes (free of charge), fullys and e-mountain bikes (for a fee)
Repair service within 12 hours by our partner Steger Bikeshop in St. Georgen
Vital biker breakfast with themed breakfast buffet including high-quality regional products
Light lunch with starter & main course, salad variations, fruits and dessert
Afternoon dessert with savory snacks, cake, fruits, juices and teas
4-course gourmet dinner with menu to choose from, including vegetarian, gluten-free, or low-calorie options. New: Exclusive vegan 4-course menu, perfectly combining taste & well-being
Themed evenings with culinary variety
Refreshing non-alcoholic drinks, crisp South Tyrolean apples & dried fruit – available all day in the wellness areas
Sundays: Welcome cocktail with vacation information, personally presented by Family Call
Possibility of a late check-out with changing room, lockers and use of the wellness areas also on the departure day until 2:00 PM

Bike garage and service point

Lockable and video-monitored bike garage
Storage facilities and individual bicycle lock
Street access for hotel guests only
Quality chain locks (available at the reception)
Service point with equipment: air pump, compressors, assembly stand, lubricant, repair kit for tubes, shock and suspension fork pump, spare tubes and brakes (against payment)
Various lubricants, greasers and degreasers
High-pressure cleaner, tube, washbasin and detergent to clean your bike

Laundry and shoe service

Free laundry service for your bike clothes and bike shoes
Drop off your bike clothes at the reception, you will find them washed again in your room the next morning
Wet and dirty shoes are handed in at the reception desk, you will find them dry and clean again in your room the next morning

Mountain Bike Holidays tour guarantee

Mountain Bike Holidays tours are only led by certified guides
Guided tours with certified bike guides on 6 days per week
At least one guided tour includes a visit to the neighbouring region. It takes place with organised transfer, i.e. the starting or end point of the tour is outside the local area
The bike program includes themed tours e.g.: trails
Bike technique training twice a week
Private guide available on request
Tour also on departure day
Safety
Individual advice
Assessment of the participants
Grouping and technical information
Info on difficulty levels and obstacles
Bike check before starting the tour
Punctual start
Riding technique tips during the tour
Return service in case of defects
Panoramic highlights and photo stops
First-hand regional information
Selected stops for refreshments
No minimum number of participants (max. 10 persons per trip guide)
Tour also in case of bad weather (route adapted)